Effective Date: 01/03/2025

TGM Software Solutions Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase our software products, RFID tag reading equipment, or other goods online.

1. Information We Collect
   When you purchase our software, RFID tag reading equipment, or other products, we collect the following personal information:

• Name
• Address
• Phone number
• Email address
• Payment details (processed securely by third-party payment processors)

This information is collected to process invoices, deliver the purchased items, and provide customer support.

2. How We Use Your Information
   We use your personal information for the following purposes:

• To process and complete your purchase
• To send invoices and receipts
• To deliver software, RFID equipment, and any updates
• To provide customer support and respond to inquiries
• To comply with legal and accounting requirements

3. Data Protection & Security
   We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal information online.
4. Data Sharing & Third Parties
   We do not sell, rent, or trade your personal information. However, we may share your data with:

• Payment processors to complete transactions securely
• Shipping providers for delivering physical products
• Legal authorities if required by law

All third parties we work with are required to handle your data securely and in compliance with applicable laws.

5. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
   Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections or updates to inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise your rights, contact us at info@tgmsoftware.com.

7. Cookies & Tracking
   Our website may use cookies or tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
   If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

TGM Software Solutions Limited
31^St Johns Road Hillsborough
Co Down
BT26 6ED
george@tgmsoftware.com
+442892689681